Reviews

I have used this company twice. Once to clean rugs and most recently to shampoo a heavily used sofa. Both experiences were excellent. The company was professional and easy to work with. Easy to schedule and get a quote.
At the time of service, the guys were very nice, efficient and did a great job. I would definitely use them again and recommend to family and friends.

Original Review

Service was outstanding on pick up and delivery. After pickup they called suggesting added services — like special treatment for pet odor removal (I don’t have pets altho’ a dog did visit for a day 2 years ago), and special stain treatment but I was not aware of any stains. I declined both because they were expensive add ons, and I’m very pleased with the basic cleaning. (Still, don’t see the stains or smell the pet odor.) I asked about replacing the fringe at the time of cleaning and their plan was to fold the old fringe under and add new. I’ve had the fringe replaced on this carpet twice before and both times the old fringe was removed and new sewn on — and it was expensive. So I declined but it would have been nice to have the fringe done at the same time as I have in the past.

Original Review

High-quality workmanship. Great customer service. Followed up with me shortly after they finished delivering my area rug to see if I needed help with anything and if I’m fully satisfied. Will definitely request future services.

Original Review

New York Carpet Cleaning, Inc. came to my home and gave me a free estimate to clean my area rug. There was no pressure at all to do business with them. They were very professional and courteous. I received a follow-up call 2 days later, which at that point scheduled an appointment to have my rug washed. I really appreciated the whole experience with New York Carpet Cleaning, Inc. and I would recommend them!

Original Review

I’ve used NY Carpet Cleaning twice and they deliver a great product. We had a few pet stains on our rug that they did an admirable job removing. The guys who came to pick up and deliver the rug were also great about moving and replacing the furniture on the rug.

Original Review

Very good they did a nice job and were pleasant. They were so late the first date i they to come a week later.

Original Review

Two men arrived on time to give the estimate, introduced themselves and shook hands. Nice presentation! We agreed upon a price–a fair price–and I picked date and time for delivery. Two different men arrived exactly when they said they would (within a two hour window) and laid the rugs which had been cleaned beautifully. A thoroughly pleasant experience; I recommend them based on my experience.

Original Review